Copyright 1997-2023 Ripoff Report. I received a collection letter that I owed T-Mobile 166.80. I called sprint, who was very eager to accept a payment to confirm if this was true. They are offering me a 50% settlement offer of, $806.93. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. The posting time indicated is Arizona local time. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Corporate Advocacy Business Remediation and Customer Satisfaction Program. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! I suspect the contract was hidden in the purchase of the I pad. Some dont. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Don't dispute again, it will come back validated. SAVE THE CHAT! Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. They said according to sprints policy they cannot delete from the trade line. Therefore, its important to request debt verification ASAP. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. I had new devices on T-Mob so any blacklisting didn't affect me. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. I have never purchased anything from this company and am not familiar with this billing. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. At this time, we can only discuss payment plans over the phone. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you have questions or need to make a change to your account. This is one of the reasons I love the forum, helpful recent experiences. So from what I am seeing, either way, Convergent can legally have it on your report. Of course, things are a little different now after the pandemic. I am a bot, and this action was performed automatically. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. We have reviewed the complaint and the related matter. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. 7 calle 1, Suite 204 After calling they immediately brought it down to 1,000 but they said they will not pay to delete. They are billing me for something I've never had from them. Neither one is in the wrong legally. They actually are a debt collections agency. BUT UNJUST DONT PROSPER. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Maryland Residents: This agency is licensed as NMLS ID # 930053. More details on software and accessibility are available at WebAIM.org. She said to give them a call and try to settle for less with them. Maryland Residents: This agency is licensed as NMLS ID # 930053. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. Within 48 hours it was on my credit report dropping me almost 20 points. OC and CA are in no way required to delete. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. I would discuss with them there was no contract. It dropped off after a while. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Convergent Outsourcing is one of the largest debt buyers in the country. Sprint cannot make exceptions to this policy. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. R-1234567). https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. ConsumerAffairs is not a government agency. We also do not buy debts - the debt that you may owe is still owned by the original creditor. Advertisers above have met our
Improving your credit takes time, but its worth it. I confirmed with T-Mobile that my account is 0. Work with Lemberg Law out of Wilton, CT. Maryland Residents: This agency is licensed as NMLS ID # 930053. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. I asked her if Convergent owned the debt. I was so close to a derogatory free report. I owed a bill to Sprint which I paid to Sprint. Many factors affect your FICO Scores and the interest rates you may receive. Sorry to hear. Legally they've followed to the letter of the law. . I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. We sincerely hope this represents a satisfactory resolution to your concerns. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Press J to jump to the feed. Sprint sent account to collections, Convergent Outsourcing. If push comes to shove and you need to take legal action, its your word against the agencys. If there is no email on file, the consumer will be mailed a copy of their receipt. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. It may not be copied without the written permission of Ripoff Report. They are a scam. Further information is available in our FICO Data Privacy Policy. Ripoff Report has an exclusive license to this report. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. Hence, the persistent phone calls and emails. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. FTC's website on credit. You can enter your email address to have a copy of the chat transcript emailed to you. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. 11/30/2022 3:48 PM. It is on my credit report now. I never signed a contract). Its location on this page may change next time you visit. Maybe a pay for delete will help me save some money. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. A link has directed you to this review. My payment to CO is on the 15th of this month. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Bryan Sankey's Phone Number and Email Last Update. I ended up paying the entire balance through sprint in order to get account removed. The issue is, I never had an account with Sprint. Our systems are updated and employees are informed when there are any changes made to the collection statutes. Can see right through this one. Just wanted to share. After reading discussions on this forum, I spoke with Sprint and paid them directly. Apparently it's some kind of credit card or something. Phone calls must be made during "reasonable hours" only. In business since 1950, Convergent is one of Americas leading collections agencies. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Work with Sprint directly if they still own the debt. Originating in 1950, its current headquarters are in Renton, Washington. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Learn more about Convergent Outsourcing or view your account with us online. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. I received a letter from Convergent saying sprint placed my account with their office for collection. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. You may try a GW campaign with OC. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. And lastly, seek counsel from a consumer protection attorney for a free consultation. We're available to help by phone at 1-800-444-8485 or online through our contact form. Sprint sent account to collections, Convergent Outsourcing. He confirmed that after paying CO, Sprint would delete the account from my CRs. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Many factors affect your FICO Scores and the interest rates you may receive. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. Unsubscribe at any time. All rights reserved. But like most debt collectors, it has a questionable reputation with its customers. The agencies are much more likely to sue now then in the past, even over small debts. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Except when it drops off the credit report. The account is in the amount of $621. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Even if someone you speak to says no, try someone else or on another day. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. I would even consider pay for delete in full. Sign up to receive our free weekly newsletter. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. I had a Spring sent to ERC. FTC's website on credit. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. Get buying tips about Debt Collection Agencies delivered to your inbox. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. I'd only worry if they fail to indicate that you paid the debt. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Received notice of debt collection. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. We understand that collections is often an emotional and overwhelming process. With account paid and settled. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. says who it is but nobody is ever on the other end of the line. SCAM! Estimated amount consumers saved since 1997: $15,590,010,907. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Unsubscribe easily. They said they didnt do that when clearly they did because it is listed as paid on my credit report. There, you will be able to submit your phone number to our Do Not Call list. Convergent Outsourcing and its agents are not credit specialists. Convergent Outsourcing's other names After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Is Convergent Outsourcing legit or a scam? I was a month to month plan. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. They told me that I am in debt to Sprint for over $300 Convergent Outsourcing, Inc. is a debt collection agency. If this is the case, consider contacting a professional credit repair company. Do I handle the debt through Convergent? I called Dish to confirm this and they said they have no record of a debt. Look at all the reviews. These notices included your right to dispute the balance owed. I have an old Sprint account that went into collections via Convergent Outsourcing. How does that work ? Stop breaking the law. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Work out a payment plan. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. This morning I received a phone call from a debt collections agency Convergent Outsourcing. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Convergent Outsourcing can only contact you under the specifications of the FDCPA. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. They also collect medical debts. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. It believes youre more likely to pay if youre desperate to get rid of it. Convergent Outsourcing, Inc. is a debt collection agency. I decided to call Sprint today. Engage via Email. If so how did you proceed? If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Never make an agreement with a debt collection agency over the phone. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. I pay for that service through Frontier Communications who by the way ** me up from the onset. Caller I.D. But, when I asked directly who she represented, she said she represented Convergent. I was able to settle account for $500, which is a victory as the original amount was $1083. Rude! Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Unfortunately, you cannot get your account number online at this time. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. We have been in business since 1950 and are a longtime member of ACA International. Typically, Convergent Outsourcing is a tough egg to crack. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Please contact the moderators of this subreddit if you have any questions or concerns. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. Hiding negative complaints is only a Band-Aid. If they say yes, you have something to fall back on. Re: Sprint sent account to collections, Convergent Outsourcing. One of our team members will walk you through the payment process and answer any questions you may have. How do I setup a payment plan? Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. I was told I owed Cox communications 200 dollars from over 5 years ago. It was founded in 1950 and currently has about 2,300 employees across 12 offices. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Many factors affect your FICO Scores and the interest rates you may receive. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. He said all he could do was put this note in my file. Check your credit report 30 days after you make your first payment. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. This is what I just went through. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. He said he was looking for Teresa **. After I paid, I they say I don't have acc. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Convergent Outsourcing help. Watch to learn more! This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. I am not paying them another dime. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. Note: I recorded both Sprint phone conversations. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Press question mark to learn the rest of the keyboard shortcuts. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. They say Im past due in the amount of,$1,613.85. Somehow before I did they bought the debt and are reporting it. Why do these companies have such power to impact your credit so easily. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. This piece of federal legislation prevents debt collectors from harassing customers to pay. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Who is ED Magedson - Founder, Ripoff Report. That's if they're reporting. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management.