It had the EXL package I was looking for, and it was priced about $3k less than the cars I found in Austin. Meet The Staff Lexus Technology Experts Careers Showroom Hours. This rating includes all reviews, with more weight given to recent reviews. The only reason for a 4-star vs a 5-star review was your limitations re: the loaner car. We want all our customers to feel this way when leaving Lexus of Lakeway! We have dealt with Lexus of Lakeway for over 12+ years. Thank you for your kind feedback and for choosing Lexus of Lakeway! Lexus of Lakeway is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Lexus of Lakeway has experienced and reliable Service and Parts departments. Directions Directions. We look forward to serving you again. This place. Lexus of Lakeway in Lakeway, TX, is proud to be an automotive leader in our area. As a proud member of Penske Automotive Group, we are driven by excellence and dedicated to serving all of your automotive sales and service needs. How can I contact Lexus of Lakeway in Lakeway, TX? service professionals can take care of it. This is my new place. We appreciate your kind review. Lexus of Lakeway was very up front pulled no punches and provided a quality of service unmatched by any other dealership. Alan knows me and my car. Service is timely, and detailed. Choose a car and the dealer will bring it to you for a no-obligation test drive. Melanie Welch was completely thorough in helping our son find the car he wanted in the price and options he desired. away) (512) 643-4250 The line was set up to establish the 8 foot seperation . Sales (512) 764-5791 Service (512) 991-0756. Kristi was amazing! This rating includes all reviews, with more weight given to recent reviews. 108 Ranch Rd 620 S, Lakeway, Texas 78734. That is making the buttons stick. Lexus of Lakeway. More. More. Your review is truly appreciated. We are pleased that our team always provides you with a good experience. Thank you for this wonderful review and feedback. Skip to main content. I talk to the service manager to see if he could help me out and he told me there was nothing they could do that I was SOL. There was no pressure by the sales staff. Whether it be an oil change, tire rotation, or brake repair - our, is here to support you, and we offer deals with our, to help you save on auto service. Service and staff at Lexus of Lakeway are superb, besting even Sewell Lexus Dallas, which is nationally regarded as one of the best in the business. The staff in the service department is equally welcoming from the moment I drive up to the moment I leave. We are pleased to hear that our team goes the extra mile on each of your visits. Write a review. Everything fom sales to service has been a good experience for us. It's modern-but-rustic design aesthetic is unique to Lexus dealerships. You must login first to save a vehicle. and detailed. We welcome you back to Lexus of Lakeway again at any time. Our Lexus car loan team is here to give you every option and will work hard to find the right car loan for you. ! They are professional and provide great updates throughout the process. 108 Ranch Rd 620 S, Lakeway, Texas 78734. We have nothing negative to write about them. BBB Rating & Accreditation. All Dealer Home Services must comply with state or local ordinances. Krista S, service rep, did a great job! We are very pleased that your visit with Lexus of Lakeway went well and our staff provided you with friendly and professional service. More. We are so delighted to learn that you were able to receive unparalleled customer service from our dealership. Lexus of Lakeway is your new and used Lexus dealer in the Lakeway, TX area. Lexus of Lakeway Lexus of Lakeway (0.72 mi. Lexus of Lakeway is glad your experience was a good one, and we look forward to future visits. Excellent experience with the service department! Beautiful facilities, incredible staff. Our Fort Wayne team hails from all over Indiana to provide our shoppers with exceptional service. Sales: (844) 875-5266. (909) 696-2312. Lexus of Lakeway Reviews - Page 35. Lexus of Lakeway. Jul 15, 2019. We look forward to seeing you next time! 108 Ranch Road 620 South Lakeway, TX 78734. and finance specials on popular Lexus models: Looking for a used car for sale instead? Would have liked on with my coffee. We are happy to hear that our team provided you with excellent service. You can choose to pocket the cash or use it toward your next car purchase at our Lexus dealer. Despite the complications of an out of state purchase, everything went smoothly - from courtesy pickup at the airport to completion of all the paperwork. His vehicle came in earlier than expected and she walked us through the entire process. Specialties: We sale tons of Aftermarket parts from OE style radiators and autobody parts to performance parts such as headers, intakes, suspension, camber kit, hid kits, light bars, wheels, extended lug nuts and so much more with over 1,000 different items in stock. 5 stars for Allen, my service coordinator! 301A Equipment Group Order CodeBlis Plus Inflatable Rear-Seatbelt Pkg, Equipment Group 701A LuxuryTechnology PkgFX4 Off-Road PkgTrailer Tow Pkg, Equipment Group 601A LuxuryKing Ranch Chrome Appearance PkgTechnology PkgFX4 Off-Road Pkg, Premium PkgAccessory Pkg3500 lbs Tow Prep Pkg, By using this service, you accept the terms of our. Unfortunately the muffins arrived just as I was leaving. Congratulations on your new purchase. We are pleased to know that our Sales Team provided you with an overall pleasant and transparent experience. Overall, LEXUS OF LAKEWAY is a first class dealership. New Car Dealers. We have bought 3 cars from this dealership and have had two previous Lexuses purchased from other dealerships serviced here. Employees are efficient well trained and pleasant. 2022 LEXUS ES 350 BASE/350 LUXURY/35 Owner. We truly are thankful every time we visit! Lexus of Lakeway is the very best car dealer I have ever dealt with. We are so pleased to learn that our team took great care of you here at Lexus of Lakeway. Waiting area was wonderful and length of time waiting was right on schedule. Lakeway, TX 78734, Schedule Lexus Service Online Lakeway, TX - Lexus of Lakeway, Lexus of Lakeway knows how stressful it can be to get your vehicle serviced. We believe that the only way to ensure that our guests are happy is to be as transparent as possible. Plano, TX 75024. Alan took care of every detail and more in a prompt courteous manner. Based on CARFAX Service History, Lexus of Lakeway specializes in these makes, in addition to many others. Service was completed in a timely matter. Everyone involved was friendly and helpful. and detailed. Fast forward to November 25. We appreciate your loyalty and hope to see you again in the future! Thank you for choosing Lexus of Lakeway and we appreciate your five stars. Hopefully, the muffins will be fresh when you bring your vehicle for its next regular maintenance visit. Everything fom sales to service has been a good experience for us. Ive bought 2 Lexuss from this dealership. customer service helpful buying experience recommend dealer professional sales person friendly staff communication. More. Ive had the car maybe since August 5th drove it home to New Mexico, parked at my house, and I am here visiting for Thanksgiving holiday. This dealership surpasses most others. I like having the same service consultant. Never had such a professional experience from a car dealership before! Click to Call. Directions. Kept me informed and got my car serviced quicker than expected. Lexus of Lakeway. Employees are efficient well trained and pleasant. The hold policy at Lakeway Auto requires a non refundable partial payment. Directions More. Extraordinary and well executed vehicle purchase! We strive to provide our customers with the best service possible. I will not be going back to this dealership ever one bad experience and Im done after spending $60,000 with them., This dealership had a 2021 with 39,000 miles and the most they would negotiate was $500, the salesperson did not attempt to work a deal out. She went the extra mile. Im impressed every time with the consistency of excellent customer service! We are pleased to know that our team was able to meet all your expectations and delivered personalized and professional care during your visit. Browse current used car deals and specials. They suggested a car that fit our familys needs at a very fair price! Hello, we are so proud to provide you a great service experience here at Lexus of Lakeway. No pressure, no hidden dealer fees, j Would recommend everyone to experience the quality of a Lexus!!! They offered me a courtesy car, but I stayed at Lexus of Lakeway and read a book while they were performing their service, which did not take very long. The Service person saved me some money by pointing out oil change was not required yet. Directions Directions. On time and courteous. Let us know if we can do anything else for you. They did a great job servicing the car- The only reason they didnt get 5 stars is because they changed all of my dashboard, radio and seat settings as they were doing the inspection and didnt change them back for me Small details, (it is about attention to detail and a focus on excellence) separate the very good from excellent. I feel confident and comfortable with them. Lakeway, TX. More. The finance rep was competent and patient in assisting with warranties and services. Last Friday to trade in our Lexus for a 2021 forerunner but decided on 2021 highlander the salesman name Eliud was very excellent and professional and of course he very patience with us the whole time and not rushing us always in a cell phone he actually a real car . They performed the 95,000-mile service on my Lexus. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. On time and courteous. They broke my Air Filter box clip when they were inspecting my lights. Skip to main content. Browse current, and specials. Lakeway, TX 78734. Michael M This is not by any means my first car but I have to say, it is the first time I drove away with a big grin, no buyers remorse and great feeling that I got exactly what I not only needed but also wanted. Justin came to check on us and keep us updated about every 20 to 30 minutes, sometimes more often. Contact Us. Newman, thank you for your positive feedback! Our Lexus dealer is a proud member of the Penske Automotive Group. The staff is always outstanding and great example of how a service industry should interact with their customer base. Visit us for financing options See more 824 people like this We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. Service was done in less than the allotted time. Visit us for financing options See more 818 people like this Management. Call (512) 580-0600. View Tina McClain's business profile as Financial Services Consultant at Lexus of Lakeway. We gladly refer our friends to Lexus of Lakeway. Terran Wilson in finance, was as well. Im impressed every time with the consistency of excellent customer service! I have owned a Lexus for many years and have always apprecia 108 Ranch Road 620 South Lakeway, TX 78734, 108 Ranch Road 620 South Lakeway, TX 78734. I have serviced all my cars at the dealership through a prepaid maintenance plan and am exceptionally pleased by their service. I have never been disappointed and have been a client of Lexus of Lakeway since their doors opened, and was a client of Lexus of Austin for years prior to Lakeway opening. Luckily I found another dealership within 4 hours drive that sold me a 2022 with 3,500 miles and that dealer came down $3,000 and the price was right at what Lakeway wanted for their high mileage car. service.we like this dealership for both service and sales. Thank you for choosing us! Our service was excellent. We Want to Buy Your Car! Melanie Welch was completely thorough in helping our son find the car he wanted in the price and options he desired. Wow. Overall very impressive Great mechanics and awesome service. Every individual I encountered was friendly, helpful, and professional. Thanks for the 5-star review and have a wonderful day. We are so happy to learn our Service Team provided you with great service. Extraordinary and well executed vehicle purchase! No pressure, no hidden dealer fees, just a pleasant buying experience. At Lakeway Auto, we understand that the purchase of a vehicle is an important decision and that it requires a significant financial commitment. Then, when you're ready, sell your car to our Lexus dealership in Lakeway, TX! All rates and offers are dependent on bank approval, which varies based on applicant's credit as well as the vehicle. Thank you for your kind words! Brian Erickson Master Certified Internet Sales and Leasing Consultant berickson@lexusaustin.com 512-726-5274. experienced personal!! Call (512) 580-0600. Call (512) 580-0600. Excellent experience with the service department! At-a-glance. We are happy to see our Service Team was communicative and efficient during your visit. Lexus of Lakeway is the best place to buy your car in Lakeway, TX. We appreciate your business. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. Sales: (512) 580-0600. Terran Wilson in finance, was as well. Always excellent! We were met @ the car and was escorted to the duty agent to discuss the work and established the time frame and was escorted to the waiting lounge. Sell your used car and use the extra cash as a down payment on a new Lexus car or SUV at our Lakeway car dealership. I appreciate you taking the time to share your feedback regarding your recent visit here at Lexus of Lakeway and would like the opportunity to discuss your light inspection and Air Filter box clip. with no answer, I called Krista who was able to make appointment to have routine maintenance done. I will never go anywhere else. Hello. Hello! Excellent, professional service and super-knowledgeable sales man made the process pleasant. We are pleased to learn that you had a professional and polite experience with our Service Team on your recent visit. Service Manager Fast, friendly & efficient! Then, when you're ready, sell your car to our Lexus dealership in Lakeway, TX! That's why we offer our customers the option to put a vehicle on hold for up to 72 hours. Let us know when you would like any further assistance and have a great day. Thank you for the 5-star review. Since opening our doors, Lexus of Lakeway has kept a firm commitment to our customers. Thank you for your positive feedback! Of course, there's no obligation to buy a car from us when you sell to Lexus of Lakeway. When it comes to new car loans, that's where our Lexus lease and financing specialists step in to help. After 2 other dealerships, and 2 not so fun experiences, we had the pleasure of working with Ceslie. If you need a car, Adam is your guy. Have only ever had my vehicles serviced at a Lexus dealership. Our team is so glad you were met with fast and smooth service for your 2019 Lexus NX 300H! I highly recommend going to Lakeway. in Lakeway, TX for affordable specials to fit your budget. Ryann Danford General Manager . Our staff is committed to achieving this goal in every aspect of our business. (Bluetooth, Push to Start, 6 Speaker System), ( Sunroof, Back-up Camera & Leather Seats ), HARD DISK DRIVE NAVIGATION SYSTEM W/BACKUP, (Sunroof w/ Sunshade, Real-Time Traffic Display, Back-Up Camera), (F Sport Package, Airbag Occupancy Sensors, Sunroof w/ Sunshade), (Navigation System Package & Premium Package), (Red Leather Seats & Premium F Sport Package), (Real-Time Traffic Display, Airbag Occupancy Sensors, F Sport Package). We will provide assistance to help you find financing options that fit your needs! 108 Ranch Road 620 S . Visit us and test drive a new or pre-owned Lexus in Lakeway, Texas. GOOD VISIT. Need routine maintenance like an oil change or a big repair for your new. Call or Visit today. 131 Reviews. I will never go anywhere else. Contact Information. . We gladly refer our friends to Lexus of Lakeway. Our Service Team will strive to earn a 5th star during your next visit. New 2023 Lexus RX 350 PREMIUM+. Our car salesman, Adam, made the experience great! Her patience, attention to detail, commitment to ensuring he was knowledgeable of the product and overall care was phenomenal. More. Lexus of Lakeway also proudly serves Lakewayand its surrounding communities. Visit us at: 108 Ranch Road 620 South Lakeway, TX 78734. Visit us forfinancing options and you are in the market to purchase a new Lexus or L/Certified vehicle. 832 Verified Reviews. Great service and staff. Lexus of Lakeway Not rated (31 reviews) 108 Ranch Road 620 South Lakeway, TX 78734 Visit Lexus of Lakeway (512) 580-0600 Reviews Not rated (31 reviews) A dealership's rating is based on. Kept me informed and got my car serviced quicker than expected. I will never go anywhere else. At Lexus of Lakeway, it is indeed the goal of our staff to provide efficient and professional service and support to assist with any of your Lexus needs. Start the purchase online and the dealer will deliver the car and the paperwork to you. Melanie Welch was completely thorough in helping our son find the car he wanted in the price and options he desired. This rating includes all reviews, with more weight given to recent reviews. Sharon, thank you for your review and your business! We are excited to read that our Sales Team provided an enjoyable experience and made the process quick and stress-free as possible for you. Directions Her patience, attention to detail, commitment to ensuring he was knowledgeable of the product and overall care was phenomenal. I called them Saturday morning to make sure it was still there. Service was great! Also, take a look at deals on Lexus of Lakeway's. Waiting area is wonderful. More specifically, browse used SUV deals or used Sedan specialsin Lakeway, TX for affordable specials to fit your budget. 4.9. Thank you, Claire! We appreciate your business with Lexus of Lakeway and thank you for your positive feedback. From Chase, my service advisor, to the comfortable, lovely customer lounge, nothing was lacking. As a women, sometimes buying a car can be daunting since we have a feeling that car salesmen want to make the most money off you and convince you need things that you don't want. Call or Visit today. Service is timely Ive bought many cars in my lifetime but Lexus of Lakeway tops them all. Why? After trying unsuccessfully to make an appointment online and then calling service dept. Thank you so much for sharing your experience! A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. My wife and I decided to add a second Lexus SUV to our, household. The entire experience was wonderful but I have to say, the salesman, Adam Fuller, was amazing. What's more, our auto parts team would be happy to get you whatever you need to keep your LEXUS vehicle on the road for many miles to come. We look forward working with you again here at Lexus of Lakeway. Preferred Purchase: Buy Online & In-Store. Thank you for the 5-stars. Montclair Auto Exchange 10440 Central Ave . Her patience, attention to deta. Lexus of Lakeway runs a tight ship. Experience the car via video chat and ask the dealer any questions you may have. Lexus of Lakeway. Thank you for the great review, Greg! Lexus of Lakeway. Waiting area is wonderful Feel free to contact us with questions or for a test drive. explained everything (not that there was much on an almost brand new car). Sales: 260-999-5743; Service: 260-999-5744; Parts: 260-999-5745; 5920 Illinois Road Directions Fort Wayne, IN 46804. It feels like I have joined a very nice country club. We are delighted to know your buying experience went well for you and that our Sales Team provided you with friendly and knowledgeable customer service. The dealership itself is always clean and welcoming. Got a rental car to avoid waiting at the Dealer. It is so wonderful to experience a team of employees working in sync and an experience that leaves you look forward to the next! I highly recommend this dealership!! Employees are efficient well trained and pleasant. My recent purchase at Lexus of Lakeway was the best car buying experience Ive ever had. Still a great experience overall. 130 Reviews. Sales: (512) 580-0600. I would highly recommend Lexus of Lakeway! Since opening our doors, Lexus of Lakeway has kept a firm commitment to our customers. We appreciate you taking the time to leave a review and are pleased to see you had a good experience with our service team. now. The professionals at our Lakeway, TX Lexus Dealer are trained to perform work on your Lexus car or SUV so that it runs like new. 108 Ranch Road 620 South 6,363 Favorited the service shop. This dealership is a major consideration as I plan for future car purchases. She went the extra mile. I drove out there from North Austin at about 10 am Saturday. New & Used Lexus Dealership Lakeway TX - Lexus of Lakeway We strive to provide our customers with the best service possible. At no time did he pressure me (or my husband) into making a bigger purchase or adding items we did not want. Hello there Michael, it was a pleasure to work with you and find you the right SUV for your household. Staff Your Lexus Sales Team. The service is good; the price is high but fairly reasonable. Thank you for the great review! We look forward to future visits. timely and efficient and good communications. It's our hope that you continue to choose Lexus of Lakeway for all your automotive needs. Thanks Adam and Lexus of Lakeway for a great experience! ! Thank you for the kind feedback.