It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. Cleaning round the clock. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Please, receive our warmest regards from The Excellence Collection. Please, receive our warmest regards from The Excellence Collection. Lastly, bring lots of smaller bills for tips! For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. The front desk asked for the number and informed us they would call for us. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. The Indian food is actually legitimately good and quite authentic. The Margaritas were definitely the highlight of this restaurant. When we stayed there in the rooms there were 4 bottles of spirits. Prepare by getting your name on the books and grabbing a drink, or two. more. When we stayed we were in Junior with a rooftop plunge pool. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. Airport - Arrival was quick and easy. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Usually there are more floats out of the water than in the water. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Wonderful! They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. These cookies do not store any personal information. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. The resort is beautiful. The staff at ERC are nothing short of amazing. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. We were there for three glorious weeks January-February 2023. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! However, guests are not required to wear a mask anywhere, but there is space available everywhere. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. It might be a good idea to research some of . They absolutely did their best to clean it each and everyday. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. Taxes and fees that are shown are estimates only. Cancun. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. I'm looking for some suggestions of places to play, and the. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. A comment about the blue pool floats, please don't hoard them. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. For this trip, we got a spa view swim out. We could comfortably stream videos and make video calls without dropping. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. Thank you Javier! They were waiting with a very comfortable luxury SUV for us outside the airport. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. Save. Im currently at ERC (July again) and the vibe is completely different. A. By noon, it's no longer refreshing. 24,051 reviews. Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. We managed to make it to the ocean once but it took a little liquid courage to do so. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Repeat already booked! Already have reservations to return again. Also, the tequila options are a joke. So, you were never too far away from a member of staff that could help you out. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. He got people to join activities they wouldnt have. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Amazing resort, unparalleled service, and some tips before you head out. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Necessary cookies are absolutely essential for the website to function properly. We really enjoyed the butter chicken and the onion bhajis. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It has been a pleasure having you with us and we look forward to seeing you back soon. Daytime Activities The only downside which was no fault of the resort was the seaweed. We also use third-party cookies that help us analyze and understand how you use this website. It has been a pleasure hosting you and we look forward to seeing you back soon. I never waited more than a moment for one of them to serve me. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. They made our stay so much more special. We made our way down to the beach every day around 11:00, and had no problems finding chairs. The Excellence Riviera Cancun is a strong offering. This was a great night out, the food was delicious and the chefs were really entertaining and talented. Wi-Fi is free throughout. Yes, dry cleaning and laundry service are offered to guests. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. Overview. Bike ride is a great escape from this great escape. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. Also, the water was way too warm for almost all the pools. Located a 25-minute drive from the resort. So what keeps us coming back? 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Please, receive our warmest regards from The Excellence Collection. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We really liked the Italian offering here. The other pools were pretty much the same temperature as the air around us. Airport - Arrival was quick and easy. We will pass your kind words along to the entire team. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ He interacted with every person in ever activity we did and made sure we were well taken care of. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. The bar service on the beach was on point and our drinks never reached the bottoms. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. He made it so fun! Whatever choices you might want, you will have it when you are here. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. Always an amazing time - friendly and helpful staff, great location and food. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . 15 minutes from the airport. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. The Excellence club has a range of benefits that are included in your package. If you want a specific liquor, just request it. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. I would recommend getting more comfortable/soft sheets. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. We hope to come back in the next few years! Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. It was handled beautifully with no issues at all. Brands such as Grey Goose, Johnny Walker Black are available. We estimate they took away about 25% of the pool chairs and restaurant seats. Spanish Hotel Firms Will Build Jamaica Worker Housing. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. There is so much to do at this resort. There were no empty drinks left sitting by the pool for too long. The entire staff at the resort wore masks the entire time. Its a really strong drink offering. Which languages are spoken by the staff at Excellence Riviera Cancun? They are friendly and helpful at all times. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Whats included in the all-inclusive package. A. Share. It is just a slight reduction that you wouldn't notice if you haven't been there before. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Yes, free parking is available to guests. Our first stay in 2019, Playa Mujeres was 5-stars all they way. And here is the next complaint in our review. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. 2 Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Our driver wore a mask and we did too in the enclosed space. Taxes and fees that are shown are estimates only. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. and an insulated thermos to keep drinks cold. All the activities were well done, but out of the pack Gonzalo and Julio were on top. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. The customer service was unmatched. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. The level of service and attention to detail was unparalleled. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The building could use some maintenance. There is a lovely coffee shop on offer too where you can grab your morning pick me up. The resort is right beside the beach town of Puerto Morelos. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club So, if you value privacy the Excellence club might be for you. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Would recommend to everyone. All of the shows were amazing. Federal 307 Chet-Pto. Overall the room was nice if not a little bit dated. It would be nice to have some fans to help with sweating, but not that big of a deal. It was hard to stay in vacation mode when my phone was always with me. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. There are only four bikes available to guests, so you need to show up super early to get a spot. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Please, receive our warmest regards from The Excellence Collection. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. This is by far the best all-inclusive Ive ever stayed at. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. It is a very positive change when you see how much trash ends up in the ocean. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. The GoodThe staff at ERC are nothing short of amazing. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. For more on the Excellence Playa Mujeres, check out our review here. As you pull up to the hotel a bellhop will be on hand to take your bags. The atmosphere in Las Olas was also buzzing, which always adds to the experience. My Wife and I spent a week for our honeymoon. setting in the Riviera Maya, set along Mexico's Caribbean coast. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) However, guests are not required to wear a mask anywhere, but there is space available everywhere. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. The food also sets this place apart. They were waiting with a very comfortable luxury SUV for us outside the airport. Every day, fresh fruit in our room, small snacks at night. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Dreams resorts All your questions answered! Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. You are surrounded by breath taking views, lush gardens, amazing architecture. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. They are large beautiful rooms with great amenities. Federal 307 Chet-Pto. So worth the upgrades. Please, receive our warmest regards from The Excellence Collection. The Hibachi (Spice) - WOW! Other than having disposable mask included in the room, nothing has changed. Just have the paper results ready at flight check-in at the airport. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. The commute from the resort to the airport also took over an hour due to traffic. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. Basmati (Indian), also well done. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . Our commitment is to make every guest experience, as exceptional and unique as it can be. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Taxis in hotel zone are safe Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr.